Proper Packing at the Warehouse Many things go into providing excellent customer service. Friendly demeanor via email or telephone (or in person if you have a brick-and-mortar location), a good return policy, quality products, and outstanding order support are just a few of the most important. Believe it or not, proper packing at the warehouse [...]
Trusting Your Fulfillment Company We hope readers of this article are actively looking for a fulfillment company partner they can trust. However, as business owners we each have somewhat different ideas of what trust means. What are the most important things to consider when thinking about trusting your fulfillment company? Most small to medium-sized businesses [...]
Attention Online Retail and Wholesale / Ecommerce Stores with High Sales Volumes If you have found this article because you own or are responsible for an online store then you've come to the right place. Asking questions like "what is order fulfillment" seems obvious; however, getting to the bottom of things is often harder than [...]
The Importance of Operations Management While the ever expanding online space welcomes thousands of new entrepreneurs each year the importance of operations management remains critical. That said, the more astute business person will want to know the difference between supply chain and operations management. Often, however, there is little difference between the two organizational concepts. The most succinct [...]
Kitting Products: Health and Beauty Packaging Many online merchants that specialize in health and beauty products rely on kitting packages direct to consumer with economies of scale as an objective. Kitting health and beauty products has advantages over pick and pack processes, discussed in this post. While fulfillment costs are a major concern for kitting products, [...]
Shipping Delays Caused by the Covid-19 Pandemic One Year of the COVID-19 (Coronavirus) Pandemic Online stores and digital merchants are now a year into dealing with shipping delays caused by the Covid-19 Pandemic. Merchants and vendors, like fulfillment companies, have kept day-to-day operations afloat during the COVID-19 (Coronavirus) pandemic. Online merchants hoped the holiday “Shipageddon” [...]
How to improve your order picking operation When it comes to running an ecommerce-based business, your picking and packing operations are some of the most critical operations of them all. Even if your business is still new and your warehouse is a shelf in a closet or spare room, your business will grow in time, and you [...]
What is Order fulfillment? Fulfillment companies must work hard to strategically display and arrange an eCommerce store that drives traffic to become successful. Examples of web traffic that comes from marketing channel management include search engine optimization, paid advertising and a presence in one or more sites like Amazon, Google Shopping or Ebay. In a [...]
Shipageddon and Holiday Delivery Services November is annually regarded as the happy kickoff to online shopping’s busiest time of the year. However, because of the covid-19 pandemic the notion of “shipageddon” is taking center stage. In-store holiday deals, normally reserved for in-store shoppers, have been now extended to online shopping. That translates into higher inventory [...]
In this post we are going to explore some of the fulfillment restrictions online merchants face while using Amazon's services. Specifically FBA or Fulfillment by Amazon. Fulfillment restrictions affecting professional online merchants that experience issues with FBA will learn more about what to expect. To be sure, there are many fulfillment and storage restrictions, requirements and limitations. However, [...]