When sending a product out to a customer via one of the nation’s biggest shipping providers, you do so with the hope that they will do everything they can to protect that box or envelope until it arrives on your customer’s doorstep. Unfortunately, accidents do happen, and it’s possible for products to arrive damaged and prompt customer return requests. Below are some of the best ways to ensure everyone works together to keep products safe and intact.
Shipping Safety Starts at the Manufacturer
Shipping safety generally starts with the manufacturer of the product. Products packaged by the manufacturer, before being sent the warehouse, are their responsibility. The way the product is packaged goes a long way toward keeping it safe during the possible bumps and tumbles during the shipping process. Packaging should keep the products secure and prevent any unnecessary jostling. Small pieces should be taped down or placed inside bags for safekeeping until they arrive.
Shipping Safety at the Warehouse
Once products arrive at the warehouse, it is important they are stored safely. There are a few factors that go into this, including the ambient air temperature, the humidity, and the height of the stacks themselves. Stack products iso they are not crushed and keep the humidity and temperature at a level that will not cause any deterioration. This can lead to even more damage during shipping depending on the product. For example, makeup products stored in high humidity are far more likely to crack when jostled during shipping.
Packing and Shipping Safety
Packers also play an important role in keeping products safe during the shipping process. Packaging materials like bubble wrap and crumpled kraft paper are important, particularly for more fragile products. Make sure to choose the right packing materials so that your products are well-protected inside their boxes or envelopes. If necessary, include heat packs or insulation to prevent any further damage from excessive heat or cold. Even the most well-packaged product can break if rolls around freely inside a shipping box.
For the most part, once a package leaves your warehouse, the rest is out of your hands. A manufacturer should properly packaged and store their products. Sometimes damage during shipping is out of control and one must prepared to replace on behalf of your customer. If it happens frequently, consider switching to a different shipping provider altogether or speaking with someone about your negative experiences with that carrier.
Everyone must work together to ensure that your products stay safe between the time they leave the manufacturing facility and arrive on your customers’ doorsteps. These tips should help you better understand the various factors that can influence shipping damages – and they should also help you minimize them, too.