Account Management 2019-09-18T16:15:52+00:00
fulfillment-account-management

Fulfillment Account Management

Order fulfillment is about much more than simply picking and packing, and along the way, many small to medium-sized companies tend to overlook some of those additional responsibilities. My Fulfillment Company specializes in all the logistics associated with the fulfillment process and provides all-inclusive account management services. With our help, you can focus less on your orders and more on growth and profitability.

Managing Inbound Inventory

Aside from your own inventory currently present on stockroom shelves, you must also spend a great deal of time managing deliveries from the various manufacturers and vendors that provide you with your inventory. Knowing what to order – and even how often to order – can be difficult, especially for newer business owners. My Fulfillment Company has the knowledge and expertise to manage your inbound inventory.

Inbound Inventory
Carriers & Vendors

Coordinating with Carriers and Vendors

Shipping goods across town, across the country, or even halfway around the world requires a great deal of coordination. In fact, even as a small business, you will need to communicate with the carriers who do your shipping every single day. This can be time consuming, but My Fulfillment Company will handle the logistics on your behalf.

Verifying Orders

Small and medium-sized merchants use a wide variety of platforms and systems across the order fulfillment chain. This may include your chosen ecommerce platform as well as any shipping, invoicing, and/or printing software you might use to ensure that every order is perfect. Rather than spending hours every week verifying orders via these systems and making certain everything flows properly, leave it to My Fulfillment Company to keep things moving along.

Verifying Orders
Verifying Tracking Information

Verifying Tracking Information

At a crucial point during the order fulfillment process, you will need to provide your customers with a tracking number. In almost every case, that information is relayed from the shipping software you choose at the time the order is picked up by the carrier to the ecommerce platform. To ensure accuracy, it is important to verify that information is not only present, but also correct. This is yet another account management service provided by My Fulfillment Company.

Verifying & Processing Returns

Returns are unavoidable in ecommerce. Whether something doesn’t fit, doesn’t meet your customer’s expectations, or becomes damaged during the shipping process, you will inevitably find yourself processing various returns. This is an incredibly time-consuming process, particularly since you must review these returns and then process refunds or replacements where required. My Fulfillment Company makes this quick and painless, and we always adhere to your store’s terms and conditions.

Verifying & Processing Returns
Storing and Allocating Inventory

Storing and Allocating Inventory

Managing your inventory is one of the most time-consuming parts of running an online business. Not only do you need to know how much you have of every item you stock, but you also need a place to store it until it’s ready to be shipped out to your customers. My Fulfillment Company can store your inventory in our secure facilities, allocate it as needed, and make certain it ships out according to your specifications – on time, every time.

Managing an ecommerce-based business is hard work, but fortunately, My Fulfillment Company can make it far less stressful with our complete account management services. Contact us today to learn more about how we can help you stop worrying about the logistics and get back to what really matters – running your business.